The terms “We,” “Us,” “Our,” and “Company” refer to OneIndiaService (Formerly GrameenBharathService Pvt. Ltd.,) operating as https://oneindiaservice.in. The terms “You,” “Your,” and “Yourself” refer to the users of our website and services.
This Privacy Policy is an electronic record in the form of an electronic contract under the Information Technology Act, 2000, and the rules made thereunder, including the amended provisions related to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.
By accessing or using the Website, You accept and agree to be bound by the terms of this Privacy Policy. If You do not agree with these terms, please do not use this Website.
User Information
To use certain services on our Website, You may be required to provide personal information during the registration process, such as:
- Name
- Email address
- Gender
- Age
- PIN code
- Payment details (e.g., credit/debit card information)
- Medical records and history
- Sexual orientation
- Biometric information
- Password
The information You provide helps Us improve our Website and deliver a more personalized experience. All required information is service-dependent, and We may use the information to maintain, protect, and improve our services, develop new services, and for advertising purposes.
Information that is publicly available or provided under the Right to Information Act, 2005, or any other law in force, will not be considered sensitive.
Cookies
To enhance user experience, We may use “cookies” or similar electronic tools to collect information and assign a unique User ID to each visitor. This helps Us understand user preferences. Unless You voluntarily identify Yourself (e.g., through registration), We will have no way of knowing who You are, even if a cookie is assigned to Your computer.
Cookies cannot access data from Your hard drive. Our advertisers may also assign their own cookies to Your browser if You click on their ads, a process We do not control. Our web servers automatically collect limited information about Your computer’s connection to the Internet, including Your IP address, which helps Us deliver web pages to You and tailor content to Your interests.
Links to Other Sites
Our Privacy Policy applies only to our Website. We are not responsible for the privacy practices of other websites linked to our site. We encourage You to read the privacy policies of any external sites You visit.
Information Sharing
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. This includes internal reviews of our data collection, storage, and processing practices, along with encryption and physical security measures.
We may share Your information:
(a) When required by law, governmental agencies, or authorities for identity verification, prevention, detection, investigation, or prosecution of offenses, and in compliance with applicable laws and regulations.
(b) Within our group companies, where necessary, to process Your information on Our behalf. We ensure that recipients of such information agree to process it based on Our instructions and in compliance with this Privacy Policy.
We store all collected information securely within a controlled database. The database is stored on password-protected servers secured behind a firewall. However, no security system is impenetrable, and We cannot guarantee the absolute security of Our database.
Changes to This Privacy Policy
The internet is an ever-evolving medium, and We may update this Privacy Policy from time to time to reflect necessary changes. Our use of any information We collect will always align with the policy in effect at the time of collection, regardless of any future changes.
Grievance Redressal
If You have any complaints, concerns, or issues related to content, comments, or a breach of these terms, please contact our designated Grievance Officer.
Grievance Officer
Email: grievance@oneindiaservice.in